After-Sales Service Commitment
1.Quality Assurance:
The products provided by our company are in the original original packaging of the manufacturer and the technical information of the product (including installation manual, product packing catalog, certificate of conformity and warranty certificate, etc.) is provided.
2.Equipment production and debugging:
After the equipment is produced and assembled, our company will test the equipment performance and conduct the whole process, full performance inspection and aging of the product. The product will be packaged and shipped after it is confirmed to be qualified.
3.Product delivery time:
We definitely meet the user requirements. If there are special requirements and need to be completed in advance, our company can specially organize production and installation and strive to meet user needs.
4.Warranty Commitment:
Our company will provide all products provided during the validity period. The warranty period stated in the signed contract and all products provided during the validity period will provide the whole-day service on normal working days. After the warranty period, lifetime technical service support.
5.Response time:
If quality problems or occur any kind of inconveniences within seven working days, our company promises to replace the equipment free of charge. During the warranty period, if the product fails, after receiving your company's repair report, our company will provide substitute equipment if necessary.
6.Service system:
As an equipment manufacturer, the company provides a guarantee system for the products provided: If the equipment fails, a designated professional technician will guide through conference call, or if necessary technician will be sent to repair or send it to the door within the specified time. The transportation and miscellaneous expenses incurred by this The company assumes.
